Contact information

Trade name: SkinovateX

Phone number: 697232904

Email: pinkvelora@zohomail.com

Physical address: Yaoundé, Yaoundé , Cameroun

VAT number:

Trade number:

Trade name: SkinovateX

Email: pinkvelora@zohomail.com

Physical address: Yaoundé, Yaoundé , Cameroun

At SkinovateX, we are committed to delivering your anti-acne skincare products quickly, safely, and under the best conditions.



📦 Order Processing



All orders are processed within 24 to 48 business hours after payment confirmation.

Orders placed on weekends or public holidays are processed on the next business day.



🌍 Shipping Areas



We currently ship to:


  • Cameroon
  • Selected countries in Africa (depending on availability)
  • Internationally (upon request)




⏱ Delivery Times



Estimated delivery times are as follows:


  • Cameroon (local delivery): 1 to 3 business days
  • Africa: 3 to 7 business days
  • International: 7 to 14 business days



⚠️ Delivery times may vary depending on your location and logistical conditions.



💰 Shipping Fees



  • Shipping fees are automatically calculated at checkout.
  • Free shipping offers may be available during promotional periods.




📍 Order Tracking



Once your order has been shipped, you will receive a tracking number allowing you to track your package in real time.



❗ Possible Delays



SkinovateX is not responsible for delays caused by:


  • Shipping carriers
  • Weather conditions
  • High demand periods




📦 Shipping Address



Please ensure that your shipping information is accurate.

SkinovateX cannot be held responsible for lost packages or deliveries made to an incorrect address provided by the customer.



📬 Unclaimed Packages



If a package is returned due to an incorrect address or failure to claim it, reshipping fees may apply.